State Farm® Insurance Agent Zach Russell

"Great experience."

"Best customer service ever and great coverage for minimal cost compared to everybody. Loves loved loved my rep"

"Kenzie was a huge help!"

"Amy is always so helpful! Great customer service always has smile on her face!! Great Job Amy!! Thanks, Nicole"

"Thank you Zach and Irene for setting me up so quickly! Cheapest quote I received and set up in 10 minutes! Highly recommend"

"Great service from Mason Orso! Friendly, quick turnaround, reasonable rates. Highly recommended."

"Kenzie did a great job and helped the whole process go smoothly and quick. I appreciate you Kenzie."

"These folks have been incredibly helpful with my family’s insurance needs. We have used them for home and auto over the last 4-5 years and have always been impressed with the quick response, kind interactions, and helpful answers. Zach has a great team, including Amy who has been consistently willing to help answer as many questions as it takes to make sure we are pleased with the outcomes. Easily the best insurance team I’ve interacted with and recommend to anyone!"

"He gave me a quote on exactly what I needed before I even knew what that was! Very patient until I made a decision. This is much less expensive than my current auto policy for the same coverage."

"Irene has been such a pleasure and so helpful. She is a great face for Zach’s office. We have always had great service from Zach and all staff."

"Kenzie is amazing! She handled everything and switching from The General was easy. She is saving us $140 a month!! A $140 a MONTH!!"

"Kenzie was truly amazing to work with! So incredibly helpful and easy to reach. She went out of her way to provide us with the best policy and service."

"Very nice on the phone and I got a great price.. I’m not much of a phone person so we got it done through text messages and emails.."

"I recently moved to the area and Zach and his team have made the process stress-free and been the biggest help. They go above and beyond to make sure everything is taken care of. I ran into some issues getting my renter's insurance approved, but Zach and his team stepped in to handle the problem and follow up until it was completely resolved. Huge thanks to this team, and I would highly recommend if you are looking for a trustworthy and attentive insurance team!"

"Zach and his team at State Farm are a standout team. Some examples are: I needed a new copy of a policy, had it in 5 minutes, wanted to make a change to a policy done in 5 minutes. Add a corporate policy for me, done in a day. So if you want excellent work with smart kind people this the team!"

"Great experience! I was able to take care of almost everything through text messages (my preferred communication). Irene was quick with responding, and efficient and thorough throughout the process! They saved me half each month of what I was paying, plus I was able to add renters insurance for less than just auto coverage!"

"Irene saved me over $30 monthly!! She was very prompt following up with my calls and texts."

"Terrible experience since day 1. The moment I made my first payment, I immediately got ignored & disregarded of any questions I may have had. Now, my policy is being increased by $150 monthly due to the Insurance Agent entering my birthdate in correctly. Unsure of how that’s my mistake or my problem for the increase I plan to cancel should this not be resolved correctly, professionally, & in a timely manner."

"Just a. note about how very well treated I have been by everyone in Zach/s office - specially Amy Quick!!! Amy has always dealt with any insurance issues or questions I have had. This is a great office and a wonderful Agent in Zach!!! Zonia Armstrong"

"Great customer service and always super helpful with our Ins needs."

"Sean helped me get my auto and renters insurance set up and I couldn’t be more happy! He made the process very easy and took care of everything for me! Highly recommend using him!"

"very good, I like the fact that we could complete all our transactions via email"

"Zach's office made the process of getting life insurance very easy. Staff was really nice and helpful, too. Definitely recommend their office to anyone looking for insurance!"

"Zach and his crew have saved me so much money! First off they cut my auto insurance in half by switching from "Slogressive" since they kept "aggressively" upping my bill every year. I recently bought a home and of course bundled my auto and home owners insurance through Zach's team! London has been helping me out with any and all questions I've had and has been great to work with! She's always very responsive and quick to get back with me. She also suggested I add an appliance coverage to my policy and I'm so glad I did because my AC isn't working now and I'm having to file a claim. I wouldn't have been able to afford a brand new AC system right now if I need one so this was an awesome suggestion she made! THANK YOU LONDON!!! Thanks Zach for you and your crew, you guys are awesome!"

"I signed up with these guys last year and not only did I get fantastic rates, the service I received was exceptional. They really worked with me to make sure I had the coverages I needed at the best possible rates. They are very responsive and I’ve just finished renewing my policies for another year. I recently had to add a new vehicle and London was quick to respond with great options, got my coverage bound ASAP and was incredibly pleasant and responsive through the entire process. The service in and of itself it’s enough to make me want to do business with these folks, and the fact that they had the best rates is the icing on the cake."